Job Description
OBJECTIVE OF THE JOB:
In synergy with the national level and response to specific local challenges, implement the most efficient communication measures to ensure the three pillars of communication: raising awareness, attracting visitors, and building brand preference.
RESPONSIBILITIES:
RESPONSIBILITY 1: Co-construct Communication Strategy for Hanoi City
- Master the National Communication Ecosystem: understand the tools, resources, and guidelines provided at the national level to ensure consistency and alignment.
- Analyze my local market to identify specific needs, challenges, and opportunities for tailored communication efforts.
- Co-write the Communication Policy with the Hanoi Regional Leader.
- Build the annual communication budget for Hanoi City.
RESPONSIBILITY 2: Coordinate and Ensure Operational Implementation
- Promote and facilitate the application of national communication tools and frameworks, ensuring their effective integration and optimal utilization at the local level.
- Guarantee the successful execution of planned operations locally, ensuring they are carried out efficiently and in line with established objectives and standards.
- Guarantee the consistency of Decathlon‘s brand image locally by adhering to the brand charter, tone, and guidelines in all communications.
- Manage and synchronize internal and external communications, ensuring a unified voice and message across all platforms and audiences.
- Lead the creation and execution of local campaigns, ensuring they align with national strategies and local needs.
- Ensure clear and timely communication of all deployed initiatives and tools to store teams, ensuring they are well-informed and prepared to execute.
RESPONSIBILITY 3: Manage Communication Activity and Measure Value Creation
- Manage the communication budget for Hanoi City.
- Debrief, analyze, and review the effectiveness of national communication tools and strategies within the local communication network, and implement improvements to enhance their impact and efficiency.
- Measure the performance of Hanoi’s local campaigns and the resources generated.
- Measure the impact of events, measuring their influence on brand awareness, engagement, and business performance
RESPONSIBILITY 4: Develop and Nurture My Network
- Engage actively in the project group dedicated to local communication, collaborating with team members to align strategies, share insights, and contribute to the overall success of communication initiatives.
- Engage both internal and external stakeholders within the local ecosystem, build and manage the relationship with potential business partners for Decathlon business growth
REQUIREMENTS:
1. Technical Skills:
- Project co-writing and management: you need to build a communication plan and conduct a relevant analysis of the local context.
- Collaboration with providers/ partners/ stakeholders: you ensure the effective implementation of the communication plan.
- Budget management and measure all communication actions implemented (methodology, indicators, value creation).
- Functional management of all stakeholders (internal and external).
2. Human Skills:
- Open-Mindedness: Prioritizes tasks and embraces new ideas.
- Collaborative Teamwork: Empathetic, service-oriented, and shares resources effectively.
- Effective Communication: Excels in active listening and clear verbal, written, and digital communication.
- Self-Management: Works autonomously and manages energy for productivity.
- Results Orientation: Shows perseverance in achieving goals and agility in client response.
- Inspirational Leadership: Motivates and guides team members to achieve the project objectives.
YOUR KPI:
- Traffic growth %
- New members/ Active member
- Visit per year
- Brand awareness
- Monthly performance bonus and 13th salary.
- Annual Salary review in March.
- 18 annual leave days, plus 02 days off for Christmas and Vesak Day.
- Social Insurance according to Vietnamese Labor Law and Health Insurance for all family members.
- Annual health check.
- Phone and sports practice allowance.
- Several training courses to increase your competence with great opportunities for career development.
- Business trips are paid for by the Company.
- Attractive staff discount for all purchases in Decathlon stores.