Job Description
YOUR RESPONSIBILITIES
- You imagine and implement a standard “Ship from Store” operation process for online orders received in Ho Chi Minh city and other areas nearby (goods picking in store, collaboration with fast delivery providers, orders preparation & expedition, delivery service, customer feedback analysis, stress-free return procedure…)
- You put in place the right solutions to satisfy online customers beyond their expectations (maintenance/upgrade of our online platform with Decathlon support center)
- You ensure 1-day delivery to 100% of our partner sports clubs in HCMC
- You ensure that our online platform (decathlon.vn) is at the service of our Sport Leaders (product category management, specific communication…)
- You continuously fight to ensure a seamless experience of our customers online
YOUR PROFILE
- You are passionate about your sport and practice it regularly.
- You have analytical skills and good capacity of organization.
- You have a successful experience in e-commerce or have a strong interest for it
- Your creativity allows you to solve all kinds of digital problems
- You are dynamic and have a high sense of responsibility
- You speak both Vietnamese & English
- You are flexible and ready to work during the weekend (5 days per week) and take another day off instead
OUR OFFER
- International company experience
- Working for Decathlon first store in HCMC, you will build a pilot project in a growing e-commerce/logistics environment
YOUR BENEFITS
- 13th salary
- Annual Salary review in March
- 18 annual leave days
- Social Insurance according to Vietnamese Labor Law and Health Insurance
- Annual health check
- Phone and sport practice allowance
- Several training courses to increase your competence with great opportunity for career development.
- Business trips paid by the Company.
- Attractive staff discount for all purchase in Decathlon stores