MY JOB/ROLE OBJECTIVE

I guarantee the quality and availability on time of the written content in my language, for our customers/users and for our Decathlon team mates.

MY RESPONSIBILITIES

1. I guarantee quality of translations for my language

• I am aware of the Decathlon and my country strategies, in order to determine the priority translations.
• I obtain context for the document and information about its use from the requester.
• I ensure that the content is translated and/or validated by people who practice the sport in question.
• I ensure that the translated documents delivered meet the quality criteria (consistency and layout).
• I build up a lexicon, to have the right terminology for each sport.

2. I plan the workload of translation, to ensure delivery on time

• I schedule and plan my workload (annually, monthly and weekly).
• I follow and manage translation requests on a daily basis (new request, review, delivery).
• I work with the requester to define a delivery date, according to priorities.
• I respect the delivery date agreed with the requester.

3. I am skilled in and contribute to improving the organisations, tools and competencies of my activity 

• I follow training, and then train my colleagues and suppliers.
• I animate the translation process for my country, share it with other countries and Campus and help drive the improvements.

4. I ensure the satisfaction of my customers

• I survey customer satisfaction regularly.
• According to the results, I draw up action plans, deploy and monitor them.

MY PERFORMANCE INDICATORS

• Turnover growth of my country.
• Availability on time of product files.
• On-time translation delivery rate for other priority supports.
• Customer satisfaction rate.
• Number of sports translated or validated by a somebody who practices the sport.
• Respect of my translation budget.

REQUIREMENTS

• Detailed oriented when working with words
• Masters their working language as well as English and/or French (in user oriented manner)
• At ease / very quick learning in using IT tools and has an understanding of translation
• Organised and rigorous, with the capacity to take a step back, in order to guarantee results.
• Play sports

BENEFITS

• Personal Accident & Health Insurance during your internship. 
• Individual Sport budget of 600,000 VND every 4 months 
• 20% off for purchase of Decathlon products (local & global). Maximum limit of 4,000,000 VND of reimbursement per year  
• Annual leave: 1 day off for each month